Support

Help, any hour.

Email gets a reply from someone who built the product within one working day: a reset link, a billing question, a wrong rate, or anything else.

Common questions.

Do I need an account?

For the tools, yes, and creating one is free. The live tender list is open to everyone without one.

I cannot sign in, or the link in the email does not work.

Links work once and expire. Ask for a new one from the sign-in screen and open the newest email. If every link says "already used", try a personal address or ask Support.

Where do the tenders come from?

Contract notices on Tenders Electronic Daily, the EU procurement record, filtered to Irish construction. Each links to eTenders, for documents and submission. Some below-threshold work is on eTenders only.

Do my documents get uploaded anywhere?

Lines and page images from a bill go to the reading service, which uses Anthropic’s Claude. We do not keep the document.

What does it cost?

The account is free, and every plan starts with a 14-day free trial. Basic is €99.99 a month; Premium, with the full tender report, is €199.99 a month. Nothing is sold by the document. Prices exclude VAT, and the Pricing page compares the two.

Something is wrong with an estimate.

Order-of-magnitude estimates require competent commercial review. A flagged line is one the commercial rules want a person to look at before it goes out. If the reading or matching is wrong, send us the description.

How do I delete my account and data?

Settings, Account, Delete account. It cancels any live subscription, removes everything saved and cannot be undone. Drafted bid answers and the calculators’ figures live in your browser: clearing site data removes them.