Support

Help, any hour.

InfraBid Support can send a reset link, check the site is up, open your billing or raise a ticket, and email gets a reply from someone who built the product within one working day.

Common questions.

Do I need an account?

For the tools, yes, and creating one is free. Tenders, news and the Assistant are open to everyone without one.

I cannot sign in, or the link in the email does not work.

Links work once and expire. Ask for a new one from the sign-in screen and open the newest email. If every link says "already used", try a personal address or ask Support.

Where do the tenders come from?

Contract notices on Tenders Electronic Daily, the EU procurement record, filtered to Irish construction. Each links to eTenders, for documents and submission. Some below-threshold work is on eTenders only.

Do my documents get uploaded anywhere?

Lines and page images from a bill go to the reading service, which uses Anthropic’s Claude. We do not keep the document. Compare Quotes sends nothing.

What does it cost?

The account is free; you pay for what you run. €10 an estimate, €30 a tender report, €99.99 for five, or €199.99 a month for everything. Prices exclude VAT, and the Pricing page has all five.

Something is wrong with an estimate.

Order-of-magnitude estimates require competent commercial review. A flagged line means too little evidence for a rate. If the reading or matching is wrong, send us the description.

How do I delete my account and data?

Settings, Account, Delete account. It cancels any live subscription, removes everything saved and cannot be undone. Programme, to-do and take-off data live in your browser: clearing site data removes them.